My monthly phone bill for August arrived and it was bigger than expected. I see a new unknown $9.19 charge from "The Billing Resource" and a notation that "new services were added this month." I didn't authorize any new services!! Looking around on the web, I find both indications that this "Billing Resource" is a legitimate company, part of whose function is--get this--fraud prevention, but is also listed as involved in a scam.
Of course since it's the weekend, no one answers the phone numbers when I call to inquire. I don't see much hope/information about how to get out of this in my web browsing, either. Lots of the people say that the phone company representatives tell them that they can't help them.
What are my legal rights? If I don't pay that part of my bill but pay the rest, do I get hit with late fees? Any one have any ideas about where to start looking to resolve this?
I'll be on the phone to this purported "Billing Resource" 8 am tomorrow!!!
Phone bill--concerned about scam!
July 30th, 2006 at 03:00 pm
July 30th, 2006 at 03:28 pm 1154273314
July 30th, 2006 at 06:03 pm 1154282627
A lot of people get scammed like that simply because they don't actually read the bills they receive.
July 30th, 2006 at 07:57 pm 1154289474
I had this happen 4 of 6 months last year.
July 30th, 2006 at 08:56 pm 1154293016