Layout:
Home > Smartphone again

Smartphone again

September 24th, 2021 at 01:57 am

Well, Tracfone has proven to be a miserable experience with getting the new smartphone set up.  They sent a phone without a SIM card installed and I could not understand the instructions for inserting it....they had a web page with pictures but my brain does not process that kind of information well and there was no way to actually speak to a person to ask a couple of questions.....so I gave up and called Consumer Cellular and ordered an iPhone from them instead.  They will ship it with the SIM card installed and best of all, you can TALK to a real person (based in the US) when you have a question.  I am having to spend a lot of time online with Tracfone anyways to transfer the service over, but I will be glad to be done with them.  A decade ago when I started with them, you talked to a person when you had questions, but no longer.  The only way to actually talk to a human being is to book a service call.  I do have one of those set up for 11:30 am tomorrow.

The Consumer Cellular phone should arrive by Monday at the latest and then it will take a couple of days to ensure that my phone number is ported over and then I will be able to cancel with Tracfone for good.  I'll lose at least a hundred dollars all told in pre-paid service that I won't be using plus the same phone purchased from Consumer Cellular costs $50 more, but it's worth it to me to call up and speak to a human being.

1 Responses to “Smartphone again”

  1. rob62521 Says:
    1632684433

    We have Consumer Cellular and are very satisfied with them.

Leave a Reply

(Note: If you were logged in, we could automatically fill in these fields for you.)
*
Will not be published.
   

* Please spell out the number 4.  [ Why? ]

vB Code: You can use these tags: [b] [i] [u] [url] [email]